Terms of Service

Fresh Wind Express Delivery Services LLC

Effective Date: January 1, 2026

These Terms of Service govern the use of services provided by Fresh Wind Express Delivery Services LLC. By requesting, scheduling, or using our services, customers agree to these terms.

Services

Fresh Wind Express Delivery Services LLC provides courier services, same-day delivery, package transportation, document delivery, business route services, and related logistics support.

Service Requests

Customers are responsible for providing accurate pickup locations, delivery locations, recipient information, shipment descriptions, and special handling instructions when requesting service.

Pricing

Service pricing is based on factors including distance, urgency, delivery requirements, shipment size, and other operational considerations. Pricing will be communicated before service is performed whenever possible.

Invoices and Payments

Invoices may be issued electronically following completion of services or according to agreed billing arrangements. Payment may be made using approved payment methods, including major credit cards and ACH bank transfers through authorized payment processors.

Customers agree to pay all invoices according to the payment terms listed on the invoice.

Customer Responsibilities

Customers must ensure shipments comply with applicable laws and regulations. Customers may not request transportation of prohibited, illegal, hazardous, dangerous, or restricted items.

Delivery Times

Estimated delivery times are provided in good faith but are not guaranteed. Factors including weather, traffic conditions, road closures, accidents, and unforeseen circumstances may affect delivery schedules.

Limitation of Liability

To the maximum extent permitted by law, Fresh Wind Express Delivery Services LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our services.

Service Refusal

We reserve the right to refuse service for shipments that are unsafe, unlawful, improperly packaged, or otherwise unsuitable for transportation.

Cancellation Policy

Customers should notify us as soon as possible if a scheduled delivery must be canceled. Cancellation fees may apply when resources have already been allocated to a delivery request.

Changes to Terms

Fresh Wind Express Delivery Services LLC may update these Terms of Service at any time. Updated versions will be posted on this page.

Contact Information

Fresh Wind Express Delivery Services LLC
41528 Yancey Ln
Lancaster, CA 93536

Phone: (818) 822-8447
Email: gsmith4893@aol.com